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Our goal this year is to help all of
our customers really know and understand all of the the JaRay and
Famhost programs. We're excited to announce that Karen Metcalfe is
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team and will be available for onsite training.
Karen was responsible for setting up the computer systems and
processes in all of the branch operations for Hoffman Southwest,
Inc.,
which is the largest Roto-Rooter franchisee in the world. Her last
project with HSW was to set up and deploy the Linkwriter digital
pen. Karen will be available for onsite training after the
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Pumper & Cleaner show in Nashville.
She is already booked up till the end of February. To get on the
list, give us a call
and schedule a time for Karen to help you analyze your business
processes and organize your office one-on-one! Mini-training
opportunities at major conventions and on-line classes will be
announced, as well as conventions at our corporate offices in
Wichita.
GPS Update
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All of the servers have been updated with the new mapping
system. If you have GPS, you are already updated with the
mini-maps. The large overview map is almost ready and will be
updated soon.
Click here to see a demo. (Be sure to allow
pop-ups in your browser). This is the most up to date and
fastest mapping system you will ever see. By moving the mouse
over a road, you will see the street name and address ranges
in the title bar at the top of the window. This is great for
looking at cross streets. Right click on the map to popup a
menu. Select "Points of Interest" to show gas stations,
restaurants, and other businesses with their phone numbers.
Brochure with
screen shots. (Large file)
We've been planning for this event for a long time and had to
replace all the servers with multi-processor models and huge
memories in order to run the mapping system. If you don't have the GPS system, you can purchase a
demo unit with no obligation, or just give us a call and we'll
give you an online demo. Click here for
GPS Demo
Offer.
Linkwriter Update

We believe that all of the
Famhost customers will get the digital pen. Not only does it
eliminate waiting for the paperwork to be turned in, but it
speeds data entry. We're adding many more forms, so you will
be able to order the forms you need without waiting. If you
want a demo pen, let us know.
Brochure Also, if you
want additional information on the integrated credit card
authorization system, call for a price comparison. We've
partnered with a card processor who has agreed to pick up the
setup and monthly fees for most of our customers based on how
much in credit card charges we can bring through our
customers. So far they've saved everyone a little money too. (More
credit card info)
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Click here
to see updates and screen shots. Lots of new stuff. Especially
check the changes to the purchase order system, bid tracking,
equipment check-out, and maintenance.

Record all phone calls
coming to your office and play or email them from any workstation!
No hardware needed.
Try a line with no
contract or setup fees. Record the calls going
to your answering service.
Brochure |
Training
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Feb 10 at the
Doubletree Airport in
Nashville TN.
Pumper & Cleaner Expo
Registration Form
April 10 at the Tremont
Plaza on St. Paul in
Baltimore, MA.
Roto-Rooter Franchisee
Association Convention
Registration Form |
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Events
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